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Case Study

Basso Electrics

Fixing what another agency broke and delivering a site that actually works.

Client

Basso Electrics

Services

Website Redesign & Development

Industry

Electrical Services

Basso Electrics website

The Problem

A broken site
and an agency
charging to fix it.

Basso Electrics had a website built by another agency, but it was riddled with issues. Basic things that should just work — buttons, image galleries, the contact form — were broken or unreliable. The kind of stuff that makes potential customers leave before they even pick up the phone.

To make matters worse, the agency responsible kept asking for more money to fix problems in the site they built. Every request was a new invoice for something that should have worked from day one. It was frustrating, expensive, and going nowhere.

The Fix

Take over.
Make it work.

We took over the project entirely. Audited the existing site, identified every broken element, and put together a plan to not just fix it but improve it. If we were going in, we were going to do it properly.

The site got a visual refresh to clean up the design, and every functional issue was resolved. Buttons that actually click through. Galleries that load properly. A contact form that sends. The things a business website needs to do on day one.

No surprises, no hidden costs, no dragging it out. Just a straightforward handover of a site that finally works the way it should.

What We Fixed

01

Broken Navigation

Buttons and links that weren't connecting to the right pages. Fixed all internal linking and CTAs.

02

Image Galleries

Galleries that weren't loading or displaying correctly. Rebuilt to work reliably across all devices.

03

Contact Form

The most important element on a trades website. Fixed form submission so enquiries actually get through.

04

Visual Redesign

Cleaned up the overall design to look more professional and trustworthy. A fresh coat of paint on solid foundations.

The Result

A website that
just works.

Basso Electrics now has a clean, fully functional website that does its job. Customers can browse services, view past work, and get in touch without hitting a dead end. No more broken buttons, no more agency headaches.

For a local trades business, the website is often the first impression. It needs to load fast, look professional, and make it easy to get a quote. That's exactly what we delivered.

Services & Skills

Website RedesignBug FixingWebsite DevelopmentUX ImprovementsContact FormGallery RebuildLocal Business

Next Project

Jessica Marie

Stuck with a site that doesn't work?

We fix what other agencies break.